Terms

Last updated September 11, 2026

These are the BayFlow terms for shop billing and text messaging. How BayFlow handles customer requests, photos, and deletion is covered by the Privacy Policy.

Plans and prices

BayFlow has three plans: Core at $350 per month, Growth at $500 per month, and Text Assist at $750 per month. Each plan is one monthly fee. One-time setup is $1000 for Core, $1500 for Growth, and $2000 for Text Assist. There is no per-lead fee. Growth ad spend runs on the shop's own Google Ads account and card and is not part of the BayFlow fee.

Billing

The first month and the one-time setup add-on are billed at signup. Stripe handles payment details on its hosted checkout. A payment does not start service by itself. A BayFlow founder matches the payment to the shop's setup request and turns the shop on after the shop's phone, hours, services, owner access, and booking path pass their checks.

30-day money-back guarantee

If a shop cancels inside the first 30 days, BayFlow refunds the first month in full and refunds the one-time setup add-on. The refund covers the BayFlow plan fee and setup add-on only. Google Ads spend on the shop's own account is billed by Google and is not refunded by BayFlow.

Month to month and cancellation

Plans run month to month. To cancel, contact BayFlow: text +1 (708) 670-9251 with your shop name. After the first 30 days, the plan ends with the month already paid for and no further months are billed.

Text messaging

A shop owner who requests setup on mybayflow.com checks a consent box to be contacted by phone or text about BayFlow setup. Customer texts come from BayFlow's shared sender +1 (708) 670-9251 and name the shop in every message. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to end BayFlow texts from that shared number, HELP for a help text, or START to resume after a STOP. STOP applies to the shared sender, not to only one shop. Text Assist adds automated answers to routine shop questions only. It runs for a shop on that plan after Active paid billing and that shop's two-phone record.

What BayFlow does not guarantee

BayFlow provides the intake path, follow-up record, attribution, and recorded outcome evidence. It does not guarantee lead volume, sold work, or revenue. Market demand and shop execution determine results. BayFlow does not replace a shop-management or repair-order system.

Shop data

The shop owns its customer records, photos, and Google Ads account. BayFlow stores request data to run intake and follow-up until the shop or a customer asks for deletion. Customer requests, photos, texts, and deletion requests are handled as described in the Privacy Policy.

Contact

For billing or cancellation questions, text +1 (708) 670-9251 with your shop name.